Customer Testimonials

Here at Honda World Downey, we strive to provide the very best for all of our customers. From our impressive selection of new Honda models and quality pre-owned vehicles, to the our expert financing department and service and repair center, we are proud to provide our customers with the care and service they deserve. Take a moment and read what our customers have to say about their latest experience here at our Los Angeles County Honda dealership, or leave us a review of your own!

 

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DealerRater Jan 3, 2020

Phenomenal...incredible dealership!!! Not only did I save $80 on my civic lease. I found honda world downey to be the best honda dealer I've ever been to!!!highly professional. Sincere. And great selection. Highly recommend this exceptional dealership!!!!

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DealerRater Jun 5, 2019

I've been to the service center here at Honda World Downey several times. i always get any service advisor that is available. & this last time I got Nicole as an advisor, I had always seen her there but never actually got her as an advisor to help me out with my vehicle & Omg! I fell in love with this girls customer service. She made it all easy for me and worked hard to get trough my extended warranty something an advisor before did not want to help with she also made sure my car was out quick ...

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DealerRater Feb 2, 2019

Was my first time buying a new car, Pete Rodriguez gave me a great deal and did above and beyond to make everything happen with professionalism.

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DealerRater Jan 5, 2019

It was my first time at Downey after going to Community/Ocean Honda for 12 years and couldn't be more happier with the change. Juan is the absolute best! He was so easy going and knowledgeable on how to navigate my lease situation with the other dealership. He laid everything out plain, simple and was able to get me into the exact car I wanted! If you want a great experience and drive off feeling amazing with your experience; Juan is the guy to do that.

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DealerRater Dec 7, 2018

Was my first time buying a new car, Raul gave me a great deal and did above and beyond to make everything happen with professionalism

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DealerRater Dec 6, 2018

Went in on Saturday evening to test drive some cars with my husband. Juan Garcia showed us the new Honda Accord and of course the Pilot. I’ve always wanted a pilot. We talked about numbers and what I was looking for and told them I’d be back to let them know what we had decided. I knew that I wanted the pilot and my husband agreed. Unfortunately they didn’t have it in stock so I was going to have to wait. Juan and Vince got on it and started checking where they can get ahold of one ...

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DealerRater Dec 5, 2018

The experience was great! I got all the info I needed very quickly and the salesman Pete was very helpful and provided me with details to all my questions.

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DealerRater Dec 1, 2018

Great dealership. I came to test drive some vehicles and ran into a sales assosiate named Daniel. He went above and beyond to get me the best deal and i was extremely please with his service. Will definately recommend this dealer and Daniel to my friends and family.

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DealerRater Dec 1, 2018

He was very knowledgeable about the vehicles and very helpful. I’m coming back to him with my sister ! Come ask for him I felt comfortable being a woman and not knowing much !

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DealerRater Dec 1, 2018

I stopped by looking for a 2017 Honda Accord was helped by Pete Rodriguez. He was very helpful and had a lot of knowledge about the cars on the lot. I was not ready to buy just yet but I will return and ask for him again, great customer service! Highly recommend Honda World Downey!

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DealerRater Dec 1, 2018

I had one of the best experiences here, everyone was nice and understanding. The sales representative Raul Cota was very helpful and well informed of the cars. I was unsure on what car I wanted but Raul helped me find the perfect car for me that best suites my needs and my budget. He was respectful, understanding, and was knowledgeable about the cars on the lot. I was nervous about going to the dealership but Raul made me feel comfortable and didn’t pressure me into buying a car. I love my new car!!!

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DealerRater Dec 1, 2018

Danny Garcia is a great salesman. He is knowledgeable of all the cars on the lot! (I know because I tested most of them) . He has patience an was honest. A rare quality in a car salesman. He did make car buying easier! Thanks Danny! PS I Love my van!

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DealerRater Nov 30, 2018

Worked with the sales person Luis Pimentel , he went out of his way to get me and my mom a car! Even if we had objections he found a way to make it work . We went home very happy . 🤗

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DealerRater Nov 30, 2018

By far one of the simplest and smoothest car purchase. With great knowledge to the product and making it simple. Thanks to our sales rep Juan García , left the dealer with a brand new CRV. Wonderful service by Juan G.

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DealerRater Nov 30, 2018

Pete hooked me up on a test drive of the new Honda, go see him if you need any thing, easy going guy rare you see at a dealership.

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DealerRater Nov 30, 2018

Honda world is a great dealership thats always willing to work with their customers. I had the privilege to work with sales men Danny Garcia. Danny is always willing to fight for his customers.

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DealerRater Nov 28, 2018

So we referred gustavo lopez who bought a 2018 honda hatchback ex from Juan garcia internet manager. he was in and out in about 90 minutes. no pressure whatsoever. its scary walking into a dealer where you see 20 plus guys outside, but since we had dealt with juan and it was a no brainer he helped gustavo and his wife and we are very happy thanks juan garcia, had no idea gustavo had allready been talking to juan for about two weeks prior to the sale .what a small world

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DealerRater Nov 28, 2018

first of all i want to thank juan garcia who helped us getting into a honda . i had a toyota prius that was giving me problems so i got a hold of honda world downey and made things happen . from a-z the process was smooth . we got a 2018 accord lx certified with only 3,000 miles . we love our car. ask for juan garcia internet manager . this place will help any kind of credit .i also got a 7yr 100,00 warranty becasue it was certified . im glad these guy helped me out. thanks to all

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DealerRater Nov 26, 2018

great customer service , juan garcia fleet manager helped us out and we walked out with a new car. ask for juan garcia / he knows his stuff . no pressure whatsoever. thank you guys. buy a car from juan garcia

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DealerRater Nov 26, 2018

We are so happy and extremely satisfied with Honda World Downey. We recently leased a 2018 Honda Civic, that John Steele helped us with. He was so professional and a pleasant to work with. John is an asset to Honda Workd Downey. Thanks everyone, we will be back.

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DealerRater Nov 18, 2018

My experience at Honda World Downey was excellent . Completely thorough and everything was explained to me and also the service department has been easy on time with my oil changes. Pete Rodriguez and staff explained to me the whole process of leasing my Hatchback Civic LX and the service department has always been explained. I personally do recommend Honda World Downey for my experience has been a great one and I do live local

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DealerRater Nov 14, 2018

I always deal with adviser Guillermo for last 12 years. he makes me feel comfortable and done service on time. wish Honda has more special deals like Toyota dose.

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DealerRater Apr 4, 2017

I've been a customer of Honda World since 2012 and every time I get a Honda it is the best car ever this time around I got a 2017 and I'm in love with my car Honda is the best customer service dealership that I've ever experience and I will definitely recommend family and friends

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DealerRater Mar 19, 2017

This is our 4th brand new Honda car, and I must say the service was exceptional. No pushy sales reps. They are really there to help you get what you want. I thank Pete, for providing us with world class customer service. Mr. Everest for making our purchase hassle free. Thank you Honda World!!!

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DealerRater May 28, 2016

Happy happy customer I walked in to inquire about a newer Honda and was greeted by Mario, Neal and Steve who offered me a great deal on a 2016 Honda civic. The customer service was great they were very patient with me. So I want to thank you Joseph, George , Bryan and Saul. You guys r great!!!!! Thank You so much

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DealerRater Aug 31, 2015

I came to Honda World Downey to purchase another brand new Honda Accord on 08/24/15. This is the second car I bought at this dealer. The first one I bought was Honda Accord 2007. It was eight years ago but it is still in excellent condition. The reasons I like to come back to buy car at Honda World Downey again are the price, the kindness of the salesmen, the service, and the warm and welcome environment. I am very happy with both purchase for the cars at this dealer. I am pretty sure the next cars I buy for my sister ( ...

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DealerRater Mar 21, 2015

I was looking to purchase two Honda Accord EXLs last weekend and started the dreaded contacting of dealers. I had already contacted 15 other dealers and been through all the normal games when I got a hold of Tony Nguyen, Internet Sales Manager. I contacted him via e-mail to start and was very surprised at how upfront and honest he was. He gave me a quote which was too high for me but after a few back and forths we came to an agreement. We then talked on the phone to finalize the deal and again I was amazed at his ...

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DealerRater Mar 6, 2015

I first want to thank Costco for pointing me to the Downey Dealership and there I met an awesome deal David Smith. He was super friendly and made sure my experience was not stressful. I was able to walk out with my Showroom 2015 Honda Civic SE. Yes I'm a PROUD OWNER!! Thank you David Smith!! Tina-Mae M.

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DealerRater Feb 10, 2015

Not the biggest or newest place (it's been a while since I've been to a dealership without a cappuccino machine or fresh baked cookies) but they were fast, friendly and above all honest. After shopping prices online across all of Nor Cal and So Cal these guys price matched and threw in some goodies on top of the best deal I could find in the state. Drove 3 hours from Fresno to get the deal they offered me, the whole time thinking that when I got there they were going to throw out some fees that they'd forgot ...

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DealerRater Mar 26, 2014

Great customer service! I couldn't believe how helpful and fair everyone was here at this dealership. I would definitely recommend this dealership to friends and family - I am already loving my new CR-V. Thank you, Honda World!

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DealerRater Nov 16, 2013

This dealership was very great and they helped my friend get into his brand new Honda Fig. David Smith was very helpful and he made the experience here quick and easy THANKS HONDA WORLD!!

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DealerRater Nov 12, 2013

Bought my first new car from Honda World! Well, my parents bought the car for me! It's my graduation gift, since I graduate in 6 weeks! Maia Hau helped me find the perfect car and at the perfect price! She was willing to help me and my parents in any way she could in order to buy the car right on the spot. They accommodated our price needs and within 4 hours I was driving home in my new 2014 Honda Accord, EX. Their business is selling cars, and that is exactly what they do! They make clients happy and allow them ...

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DealerRater Aug 29, 2013

Vince santos and alex milan helped me out with my trAde in. Vince sold me my first car and i was pleased with the service.

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DealerRater Aug 26, 2013

My family and I purchased a civic recently and Shahan and Vince provided us with excellent service. They were attentive to our needs and made the process easy, friendly and hassle free. Thank you for making our experience such a positive one.

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DealerRater Apr 4, 2008

After online shopping and a few negotiations with several dealers, I got my Honda Accord here and I am satisfied for the price. I purchased two Accord here, one for myself and the other for my sister. The process didn't take long. It took about 2~3 hours out the door. I would consider to buy here again! (Althought they don't have that many qty in stock, sometimes they could deliver cars from their sister store, Honda World Westminister.)

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DealerRater Mar 30, 2006

Internet Fleet Sales went great! Louie was able to get approval to price match other dealerships. Went hundreds below invoice on a 2006 CR-V EX AWD. No pressure sales. Allowed us to discuss the price without any pressure. Had own financing. Finance representative explained all terms clearly and was patient with us as we read every single line. No add-ons were mentioned (LoJack, paint sealant, etc). Highly recommend this dealership for internet fleet sales!

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