Customer Testimonials

Here at Honda World Downey, we strive to provide the very best for all of our customers. From our impressive selection of new Honda models and quality pre-owned vehicles, to the our expert financing department and service and repair center, we are proud to provide our customers with the care and service they deserve. Take a moment and read what our customers have to say about their latest experience here at our Los Angeles County Honda dealership, or leave us a review of your own!

 

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Yelp Sep 20, 2018
 

I went looking around at Hondas on Labor Day weekend.  I was actually dreading it ....the pushy salesmen, the crowds, the heat!,,,,but much to my surprise, before I even got out of my car, I was approached by a salesman, with a warm smile and a true desire to help.  Not once did I ever feel pressured, he was just a wealth of information.  Thank you Jose Beltran,  I will definitely recommend my friends see you when they are ready for a Honda.  By the way, I drove away in a new Honda Civic, thanks to Jose.   Arleen

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Google Sep 20, 2018
 
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Google Sep 17, 2018
 

I came here today and recieved welcoming, honest and professional service. I am very glad my fiance and I came here after making the mistake of trying out Honda World Westminister (Honda World of Crooks). We purchased a vehicle and are very happy with it. Upon arrival, Armando Gutierrez welcomed us without judgement with a warm smile and helped us browse vehicles in the lot. Once we decided we knew what we wanted we went inside and were handed off to Adam Jimenez who became our salesman. Adam had a very positive go-getter attitude. We explained our finances and he matched us with wonderful cars. Later, the manager Angel Delacruz joined in. He was very helpful and honest about everything. I really respect how they didnt sugar coat anything & laid everything out on the table. I'd take a truthful rejection any day over lies, fraud and a salesman trying to sell a car they know we can't afford. After finding the perfect car for us we wrapped up the deal with the finance manager Evarest. Being in his office felt laid back and relaxing. He didnt make it stressful, he made us laugh and it was all professionally well done. I couldnt have asked for a better Saturday. Thank you Honda World DOWNEY for the new car but most improtantly thank you Adam J. and Angel D. for not giving up on us!!!

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Google Sep 15, 2018
 

Leslie helped us today. Answered all of our questions and was no pressure! We appreciate that!

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Yelp Sep 15, 2018
 

Juan Garcia in the internet sales was great. I went through the Costco program, best deal around on the Civic Hatchback I wanted. The process was straightforward and as painless as possible. I went in the morning to check out the car. He showed me the price. Told him I have some things to take care of. Came back and took delivery of the car within 90 minutes. Overall great experience and would recommend this dealership.

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Yelp Sep 15, 2018
 

I came here today and recieved welcoming, honest and professional service. I am very glad my fiance and I came here after making the mistake of trying out Honda World Westminister (Honda World of Crooks). We purchased a vehicle and are very happy with it. Upon arrival, Armando Gutierrez welcomed us without judgement with a warm smile and helped us browse vehicles in the lot. Once we decided we knew what we wanted we went inside and were handed off to Adam Jimenez who became our salesman. Adam had a very positive go-getter attitude. We explained our finances and he matched us with wonderful cars. Later, the manager Angel Delacruz joined in. He was very helpful and honest about everything. I really respect how they didnt sugar coat anything & laid everything out on the table. I'd take a truthful rejection any day over lies, fraud and a salesman trying to sale a car they know we can't afford. After finding the perfect car for us we wrapped up the deal with the finance manager Evarist. Being in his office felt laid back and relaxing. He didnt make it stressful, he made us laugh and it was all professionally well done. I couldnt have asked for a better Saturday. Thank you Honda World DOWNEY for the new car but most improtantly thank you Adam J. And Angel D. !!!

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Yelp Sep 13, 2018
 

When you get great customer service like the one provided by Carlos, it's hard to want to get a car anywhere else. I came in to look at the 2018 Honda Accord Sport, Carlos took his time to give me all the details and the specs on the car. the application and finance process was easier than any one of my other Honda Accords and this is my fourth one. it was like if I wasn't coming in to purchase a vehicle, more like getting all the benefits from investing into a new car thanks to Carlos friendly and courteous approach. I without a. Would recommend Honda World in Downey to everyone I know and will definitely come back to purchase my next vehicle.

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Google Sep 11, 2018
 

They gave me an oil change and gave my Honda a thorough check up. It needed it after a long drive from Florida. Especially heading up to the Pacific Northwest before heading home. The only bad thing I have to say is that the service center is separate from the main dealership. About a block away otherwise everything was good. I'll probably never be back to this Honda dealership, but they took care of me.

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Google Sep 7, 2018
 
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Yelp Sep 7, 2018
 

Great Dealership My salesman Walter G. was patient with me being a nervous buyer. Answered all questions and handed me off to Mr. Offofile Fiance Manager.

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