Angel Candia was very knowledgeable and a great salesman. He is the sole reason Honda World earned our business. Hopefully Management see this. Thank you for a quick and easy sales process. 10 out of 10.

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Great experience with buying my 2018 Honda Accord sport. Juan Garcia was my sales person and he went out of his way to accommodate my needs. Juan is a man of his word and that's hard to find these days . Thank you Juan and Honda World for being very respectful and for my new car . I'll definitely will be buying my next car here.

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Will like to thank Antonio T. & John for The guidance and help they offered me on my new 2018 Honda Civic thanks guys for the great customer service and overall for a the great help you guys offered me on the purchase of my first new vehicle.

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We leases our car here me and my wife great customer service and great deal and planning to go back and get anther brand new car too they take good care of you..

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After a terrible and brief experience at El Monte Honda on Sunday 05/27/18 (see my review on their page dated 05/29/18) - my wife and I came to Honda World Downey. Right after we parked we were immediately greeted by a smiling and cheerful Grecia G. who introduced herself to us enthusiastically. I told her that although I wasn't sure if I was ready to buy yet, I was interested in test driving the Clarity PHEV and the Accord. Just 20 minutes earlier, I was told by an associate at El Monte Honda that if I wasn't ready to buy I would not be allowed to test drive any vehicles. Grecia told me that it is not a problem and she just needed to take a copy of my ID in order to test drive the cars. I had no problem with that and within a few minutes we were off to test drive a 2018 Platinum White Pearl Clarity PHEV. After the test drive loop we came back where we proceeded to test drive the 2018 Accord Touring 1.5T. After the back to back test drives, I conferred with my wife and agreed that the Clarity was the vehicle that we would be driving off and it came down to the part that many people might say they hate about dealerships - the negotiation.Grecia sat us down at one of their tables in the showroom, and the game was afoot. We were offered a price for which I requested a better offer. After one trip to the manager's office she returned with a slightly better offer to which I once again requested a better offer (but fair considering the price homework I had done prior to walking in). One more trip to the manager's office and we agreed upon the price and my down payment stipulation.Next up was Brian P. - one of the resident Product Specialists. He showed us the features and explained the technology of the Clarity PHEV and ensured that I understood all of the features of the vehicle. He gave us his card and asked us that if we had any questions or concerns to call him directly.After the demonstration we waited in the showroom for a few moments while they assigned us to one of their financing managers. Minutes later, Tony N. came over and introduced himself and we sat down with him for the next stage - financing and add-ons. This process went according to expectation and I was not pressured or manipulated into purchasing any additional products or services that I did not want. I did want Honda's 8 year 100k mile extended warranty and Tony and I were quickly able to agree upon a price I was comfortable with. Once financing was completed we were referred back to Grecia for final delivery and after a bit of a logjam at their car wash station, we took final delivery of our keys from Grecia and we were off into the sunset with our new Clarity PHEV.All in all we were at the dealership for a total of 2 hours and 50 minutes - with at least 30 minutes of that time waiting for final delivery (i.e. the whole process took 2 hours 20 minutes) which is relatively quick in the world of dealer purchases. Grecia, Brian, Tony - all were so wonderfully welcoming and knowledgeable and easy to work with that although I didn't get the "best" deal I could with extended and potentially frustrating lengthy negotiations, I found my deal to be acceptable and continued due to the warm and friendly experience and treatment I received by the staff that assisted me throughout the transaction.I cannot recommend Honda World Downey highly enough to anyone shopping for a new Honda. Great service and experience all around!

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Purchased a part for my Acura. Great parts dept.

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